You can add money to your Abra Wallet using the following Eligible U.S. American Express Cards: Any valid (1) American Express Consumer Card issued by American Express, (2) American Express Card issued by a licensed third-party licensed to issue American Express-branded Cards and (3) registered American Express general purpose reloadable prepaid cards* including American Express Serve® and Bluebird® cards.
American Express Corporate Cards, Business Card from American Express OPEN®, American Express Gift Cards and other American Express loyalty, award and promotional prepaid cards are not eligible cards.
To add money to your Abra wallet using your Eligible American Express Card, please do the following:
- Open your Abra app, to the main screen
- Tap: '+Add Money'
- Tap: 'American Express'
- Tap: 'Add American Express Card'
- Enter the information from your Card
- Follow instructions to link your Card
- Type: Desired amount to add to your Abra Wallet from your American Express Card
- Tap: 'Next'
- Tap: 'Confirm'
In most cases, adding money from your Eligible American Express Card will be immediate. However, some users will need to call American Express if they encounter the "Sorry, we are unable to process your payment. Please call the number on the back of your American Express Card to resolve this issue." error message. We cannot resolve that issue on our end, as American Express authorizes the charges and we cannot process charges that are not authorized by American Express.
Please note that a convenience fee of 4% applies when you add money to your Abra Wallet with your Eligible American Express Card. We will charge this fee based on the total amount of money added in the transaction.
The following limits apply when adding money from your Eligible American Express Card: $200 daily and $1,000 monthly.
(In addition, in some cases, a cash advance fee applies for a credit card load. This fee is charged by your credit card issuer, not Abra, so you should check with your credit card issuer for details.)
We will be rolling out availability gradually to all U.S. Abra users over the next few weeks. We do not have a timeline for non-US American Express cards.
*Prepaid cards require a positive balance before the card(s) may be added in-app.
Note: Some users may have to submit additional documents for verification.